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Message from Jonathan Croom's Father to County Firefighters

From The Erie County Fire Blotter

 

IT IS NOW ONE YEAR SINCE I stood on the corner of Bailey & Genesee, waiting for fellow firefighters to eventually bring my firstborn son’s body out of the basement of a burning building. Needless to say; it was the worst day of my life.

I began that day as I do almost every morning; taking refugees to Canada from Viva Lacasa, the refugee center in Buffalo N.Y. for a 7:30AM appointment. As I arrived at the refugee center in Fort Erie Ontario, around 7:20AM, I received a call from one of my son’s regular crew members, Willie Holliday nicknamed Chill. He said “Mr. Croom, You need to get to Genesee & Bailey as soon as you can, John has had an accident. I’ll wait for you at the McDonalds on the corner.”

When I arrived at the scene, and exited my Taxi, probably around 7:45AM, the first words out of Chills mouth were, “it doesn’t look good Mr. Croom, we don’t think he made it.” Following a brief conversation, he proceeded to take me to another firefighter who used to work with my son; as he left to continue to do what he could to help.

Unfortunately my son was not working with his regular crew that night. He was called in to work an overtime shift.

As the second firefighter promised, he faithfully stayed by my side until I arrived at E.C.M.C. in the ambulance hrs. later, with my son’s body wrapped in an American flag. I will be forever grateful, especially to that firefighter, but also the other firefighters, police, pedestrians, and Mayor Brown, when they found out who I was, came over to try to give me some words of comfort.

So there I stood, across the street from that burning building for hours. Waiting, constantly asking questions, but getting know satisfying answers. The responses to my questions that were most troubling were—“He’s been in there for several hrs. We don’t know where he is. We think he might be trapped in the basement.” Over and over I asked; what in the world is taking so long to get him out of there???? “They have to pump the water out of the basement first Mr. Croom” was the response.

The overwhelming stress of waiting, knowing my son was in terrible trouble and unable to do anything to help him. The incomparable feeling of sitting next to Slim’s lifeless body in that ambulance, was more than I could bear. When we arrived at E.C.M.C., I became dizzy, and had to be taken to the E.R., with my blood pressure extremely high.

Soon after we laid my son to rest, I met with the I.C. (incident commander) who was in charge of the scene, to try to get some understanding of what happened. I told him that when I leave here, I want to be convinced that everything possible was done to save my son. He somewhat succeeded in doing that, but led me to believe that when he sent Slim in that building with Lt. McCarthy to attempt a rescue of civilians believed to be trapped in the basement; that they both possibly fell through the collapsed floor together. This later proved to be untrue.

So at this point, our overwhelming grief is compounded with the belief that my son lost his life for nothing; because as it turned out, know civilians were ever trapped in that building.

Slowly but surely over the months as information was provided, the family got a clearer picture of what really went down that night. We received our first shocking revelation when we listened to the radio transcripts from the incident. Not only do we hear that they didn’t know where my son was, but that it took three head counts before they even realized he was missing.

How in the world do you not recognize that a member of your crew is missing; especially when you know that at least one firefighter is trapped?????? This is another question that there is no satisfying answer to.

Six months later on February24th, I read an article in the Buffalo News, based on preliminary results from the fire department’s recently completed internal investigation of the fire. Now we find out, contrary to our previous understanding; that my son went in that building in response to his comrade’s mayday calls for help. Although it didn’t lessen my grief at all, it helped me to better cope with what happened to him.

A little more than a month later, on April 2nd, there is another article in the Buffalo News. The comments in this article were based on the findings of an investigation done by “NIOSH” (National Institute for Occupational Safety and Health) after reading their report, the suspicion I had from the very beginning was thoroughly confirmed. They definitely did not have my son’s back on that dreadful day.

“NIOSH” pointed out several Key Contributing Factors in their investigation. The first was that the fire department had no (SOP) standard operating procedure, specifically addressing strategies, and tactics, when combating basement fires, even though basement fires as they noted, are among the most challenging.

They mentioned in their report that firefighters should, among other things, recognize that fire venting through a floor is a late indication of a weakened floor system. (This situation was encountered by crews as early as 9 minutes into the event.) It was also noticed early in the event that the floor was spongy and appeared to be getting weaker. One firefighter stated during interviews, that his hand actually went through the floor, and that their officer was advised of conditions.

Yet, they say this critical information was never relayed to the I.C. Another (Key Contributing Factor) mentioned was “interior condition reports not communicated to command.”

“NIOSH” pointed out that the basement fire burned uncontrolled for more than 30 minutes, prior to the floor collapse.

Instead of heeding the early clear warnings that it was time to get out of that critically dangerous environment; after finally ordering the men out of the building, they for whatever reason allowed three men to go back in. This foolish decision led to the floor collapsing under Lt. McCarthy.

The point is; my son should never have been put in the position to have to make the selfless decision that he did, which resulted in him also falling into the basement.

Knowing the kind of person my son has always been though; I understood why he without hesitation attempted to help his comrade. What puzzled me was why he would go back into that building by himself, knowing how treacherous the conditions were. That was answered for me as the report further pointed out that “RAW VIDEO” showed Slim animatedly pointing at the building where he knew the mayday call was coming from. He was also seen on the video getting the attention of one of his crew members; as his crew was working right next to the door leading into the Deli.

The Fire Departments investigative report claimed that it was unknown if Slim spoke directly to any firefighter before entering the delicatessen. It’s insulting, and suspicious to me that they would even make such a ridiculous statement. My son was courageous and loyal, but he was by no means a fool.

(RAW VIDEO DOESN’T LIE!!!)

There is no doubt in my mind that he was clearly trying to rally his crew for backup. The same sorry crew that somehow didn’t even realize he was missing for close to an hour.—???? There is no logical explanation for that, other than total neglect. To let my son go in that building by himself, and then run around acting like they didn’t know where he was, was despicable. To Whom It May Concern; believe it or not; there is a God above, and we all reap what we sow in this life. The camaraderie that my son talked about so much was nonexistent.

Earlier I commented that it was unfortunate he wasn’t working with his regular crew. The way he described to me the relationship he had with those guys, I know they would have had his back.

It was reported that the mayday transmissions were heard as they came across the radio, and also emanating clearly from the structure. Every firefighter at that scene heard those urgent cries for help. That my son had to take it on himself to rush to the aid of his comrade, in my opinion, is inexcusable. Especially when you consider the fact that there were two other crew members that went in that building with Lt. McCarthy. They reported hearing a “POP followed by someone screaming for help from the basement.” Instead of trying to ascertain who was in trouble, so they would know where to focus their rescue efforts immediately; they rushed out of the building as my son was going in. How do you understand that???????? A firefighters job is to rush to the aid of someone in distress, not in the opposite direction . Those two crew members should have at least instantly recognized one of their crew was missing once they came out.— As they were rushing past my son, they could have at least given him some kind of indication of what had just taken place in that building. It is unbelievable the lack of comradeship that existed at that scene.

Way to much precious time was wasted, in my opinion, trying to determine who was calling mayday and his location. Three men were allowed to go back into that building, only two came out. There should not have been any question who was calling for help.

Another Key Contributing Factor stated by “NIOSH” was, “crew integrity not maintained.” ( WHAT AND UNDERSTATEMENT!!!)

IF there was any possible chance of a rescue, it was out of the same hole they fell through; the same hole they were eventually brought out of. They were right there, waiting for help that never came. I say they, because even though my son’s whereabouts was unknown, he and Lt. McCarthy were right there below that hole together… That’s where the rescue efforts should have been focused immediately. —Not trying to break through a basement door that couldn’t even be budged on other tries throughout the event. That so-called rescue attempt, didn’t even come close to being accomplished. It was a classic case of too little too late.

My son JONATHAN SIMEON CROOM; gave the ultimate sacrifice. Not only because of courageously performing his duties as a firefighter, but mainly because of doing what he felt in his heart was the right thing to do. The word Selfless that was used to describe his actions that night, is a good description of how he lived his life. He was a selfless, kind, fun to be around, loving person; that touched the hearts of so many people. You would be hard pressed to find anyone who ever needed Slim’s help, or just requested his presents, that had to asked twice.

Just one of the many personnel experiences I would like to share, which I think highlights the selfless person he was; was when I lost my mother yrs ago. Slim came home from working his last night shift. Knowing I was afraid to fly; quickly packed a bag and said “ come on Pappy I got this”, and drove me most of the way to Georgia. Not one question or complaint.

It was really heartening to hear from so many people around town, and from out of town, commenting on how they knew my son, and what a nice person he was. One encounter I had that was truly indicative of Slim’s beautiful personally was with a U.S. Customs officer, as I was coming back into the States from Canada. He commented that he remembered my son from when he used to work at Jet Blue Airlines, and what a nice person he though he was. For Slim to make that kind of impression on someone just passing through a airport to catch a flight, is a good example of how much he really enjoyed, and went out of his way to connect with people. When he hit you with that beautiful smile; that usually sealed the deal.

There is hardly a day that passes, that I don’t still cry for Simeon.

To be convinced that we no longer have our son; that Gabe & Beau no longer have their big brother; that his two beautiful babies, Joanna and Jonathan Daniel will never know their father; that his fiancée Ingrid, who was nine months pregnant with his son no longer has her beloved Jon, as she would refer to him as “my Jon”; that extended family and so many close dear friends are left with a deep void in their hearts, because of neglect and tragic errors in judgment, is a hard pill to swallow. One that I will be choking on for the rest of my life.

Out of the many comments that came in from around the country, there was one from a retired out of state firefighter that I’m glad I wrote down. He said this.

“With all the good things the IC and system was accomplishing, we (the fire service) still have two dead firefighters…why???????

Because our pride so often will not allow us to admit defeat…

“Defeat” as in Time’s Up!!!!!

1) Time’s Up: We cannot stop this growing fire with aggressive offensive tactics.

2) Time’s Up: No more residents can be saved.

3) Time’s up: (Get all the firefighters out while they can still get out.)

4) Time’s Up: Go defensive…Heavy streams from the outside and fill the basement with Hi-X Foam

We need to stop trading firefighters for JUNK!!!!!”

It’s been a whole year since that happened; and we haven’t heard of one person even getting a slap on the wrist for how horribly that scene was handled. ———- I regret the day Firefighter Weiigen came to my house 11yrs ago; doing a background check on my son before he was accepted to the academy. ——- The job that Slim loved so much; let him down Big-Time on that horrible day (August 24th) one year ago.

Father of fallen fighter-JONATHAN SIMEON CROOM

Jonathan Croom 

This is a message from the father of fallen firefighter Jonathan Simeon Croom

This is a reminder of how seriously important it is to react properly to warning signs. Pointing to the importance of being there for your brother no matter what the situation.

If these two things were done, what happened to my son would not have happened

Please share these comments with other firehouses.

Thank You

Jonathan Croom

Related: Investigative Report from The Buffalo News – How Two Heroes Died

 

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